1. Promo runs between 16 October 2019 00:00 (GMT +8) and 31 December 2019, 23:59 (GMT +8) (both dates inclusive) (“Promo Period”). BIGLIFE Sdn Bhd reserves the right to amend or extend the duration of the Promo at any time as deemed fit.
2. To qualify and participate in the Promo, Participants must fulfill the following requirements (“Promo Requirements”):
a. Must be an existing BIG member (having subscribed and registered for membership under the loyalty and rewards program operated by BIG under the name “BIG Loyalty”) and have a unique registration number known as the “BIG Member ID” issued by BIG at the point of participation in the Promo;
b. Convert the respective RCBC Bankard’ rewards points to a minimum of 1,000 BIG Points in a single transaction at the conversion ratio set by the respective RCBC Bankard during the Promo Period, by contacting the respective RCBC Bankard or via the BIG Xchange platform on the BIG Loyalty app;
c. Subject to a minimum conversion of 1,000 BIG Points in a single transaction, eligible Participants will be entitled to receive a bonus of 50% BIG Points for conversion of points via BIGLIFE Sdn Bhd ’s Partner’s platform and 55% BIG Points for conversion via BIG Xchange platform, in addition to the BIG Points received pursuant the points conversion transaction (“Regular BIG Points”), capped at 20,000 bonus BIG Points per conversion transaction;
3. Promo is only valid for all customers of RCBC Bankard with valid BIG Member ID only, who satisfy all the Promo Requirements.
4. Staff/Employees of BIGLIFE Sdn Bhd and RCBC Bankard including their family and relatives are excluded from participating in this Promo. This exclusion also extends to any suppliers, advertising agencies and/or advertisers associated with this Promo and sponsors involved in this Promo.
5. The Regular BIG Points will be credited into the Eligible Participant’s BIG account within the standard period determined by BIGLIFE Sdn Bhd and respective RCBC Bankard whereas the bonus BIG Points will be credited into eligible Participant’s BIG account within 90 days after the end of the Promo Period (or any other period as BIGLIFE Sdn Bhd deems necessary) subject to BIGLIFE Sdn Bhd receiving all information as deemed necessary.
6. All conversion of points pursuant to this Promo is subjected to each of the RCBC Bankard respective conversion terms and conditions that can be located at https://www.airasiabig.com
7. BIGLIFE Sdn Bhd reserves the absolute right, at any time, to verify the validity of entries and Participants. Without limitation, Participants agree to provide a copy of the identification card or passport to BIGLIFE Sdn Bhd upon request. The BIGLIFE Sdn Bhd ’s decision in relation to all aspects of the Promo is final, binding and conclusive under any circumstances and no correspondence nor appeal will be entertained.
8. All Participants hereby consent to BIGLIFE Sdn Bhd using all their details at the BIGLIFE Sdn Bhd ’s website, Facebook page and/or other relevant social media for the purpose of promoting, publicizing or marketing this Promo including any outcome.
9. If for any reason this Promo is not capable of running as planned, including but not limited to tampering, unauthorised intervention, fraud or any other causes beyond the control of BIGLIFE Sdn Bhd which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promo, BIGLIFE Sdn Bhd reserves the right in its sole discretion to cancel, terminate, modify or suspend the Promo.
10. BIGLIFE Sdn Bhd reserves the right at its sole discretion to disqualify any Participant and/or to retract or forfeit the Regular BIG Points and/or bonus BIG Points from any Participant if it believes the Participant has (singularly or jointly with any other Participant) undertaken fraudulent practice and/or activities to earn the Regular BIG Points and/or bonus BIG Points or undertaken in any activities harmful to this Promo or to BIGLIFE Sdn Bhd .
11. BIGLIFE Sdn Bhd reserves the absolute right to cancel, terminate or suspend the Promo with or without any prior notice and/or assigning any reason. For the avoidance of doubt, cancellation, termination or suspension by BIGLIFE Sdn Bhd shall not entitle the Participants to any claim or compensation against BIGLIFE Sdn Bhd for any and all losses or damages suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.
12. BIGLIFE Sdn Bhd accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected conversion or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction or otherwise.
13. The BIGLIFE Sdn Bhd , subsidiaries, affiliates and associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promo, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
14. The terms and conditions contained herein shall prevail over any inconsistent terms, conditions, provisions or representation contained in any other promotional or advertising materials for the Promo.
15. BIGLIFE Sdn Bhd reserves the absolute right to vary, delete or add to any of these terms and conditions (wholly or in part) from time to time without any prior notice to the Participants.
16. All conversion will be the property of the BIGLIFE Sdn Bhd . The information Participants provide will be used by BIGLIFE Sdn Bhd for the purpose of conducting this Promo. BIGLIFE Sdn Bhd may disclose the Participant’s personal information to contractors and agents to assist in conducting this Promo.
17. These terms and conditions may be translated into other languages. In the event of inconsistencies between these terms and conditions and the translated versions, the English version shall prevail.
19. Once the rewards/ loyalty points of the RCBC Bankard are converted to BIG Points, the BIG Points cannot be changed, canceled or converted back to the rewards/ loyalty points of the RCBC Bankard.
20. The rewards/ loyalty points of the RCBC Bankard and BIG Points cannot be reversed, transferred or be exchanged for cash. Usage of BIG Points is subject to BIG Membership Terms and Conditions.