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Rizal Commercial Building Corporation (RCBC) is regulated by the Bangko Sentral ng Pilipinas (BSP), For inquiries and complaints in relation to RCBC Bankard Credit Cards, please call RCBC Bankard Customer Service at (02) 8888-1888, send an email to service@rcbcbankard.com, or the BSP Financial Consumer Protection Department at (02) 8708-7087.

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