How does Mastercard® E-Commerce Protection work?
- Automatically enjoy free Mastercard® E-Commerce Protection when you purchase at any online
international or local store using your premium RCBC Bankard Mastercard*.
- In any instance where you received a damaged or wrong item, the delivery is incomplete, or still undelivered after 30 days, you can claim up to US$200.
- To file a claim, all you have to do is to submit your claims and the relevant supporting documents by filling out the form here: https://ph.mycardbenefits.com. You will receive a response from Mastercard/AIG within 3 working days.
- This benefit is provided by Mastercard until December 31, 2020 and available on premium RCBC Bankard Mastercard credit cards including:
RCBC Bankard World | RCBC Bankard Balesin World | RCBC Bankard The City Club World | RCBC Bankard Black Platinum | RCBC Bankard Diamond Platinum | RCBC Bankard Hexagon Club