5% Fuel Rebate
Earn five percent (5%) fuel rebate on your Phoenix Fuel purchases for personal consumption using your RCBC Phoenix Bankard Mastercard at participating Phoenix Fuel Stations nationwide. See the complete list of participating Phoenix stations here.
You can enjoy a maximum monthly rebate of Php 500 to be computed on transactions posted per statement cycle. As a Principal cardholder, if you have Supplementary cardholder/s, the rebates earned on Phoenix fuels transactions of your supplementary cardholder/s will be credited to your account.
You can redeem at a minimum and in increments of Php 200 worth of fuel rebates by simply calling RCBC Bankard Customer Service Hotline at 888-1-888. Please ensure that your card is active and in good standing at the time of redemption.
The redeemed fuel rebate will be posted to your account as a deduction from the outstanding balance on statement cycle date following the date of redemption. However, please pay at least the minimum amount due reflected on the Statement of Account to avoid becoming past due. The fuel rebate cannot be exchanged for cash or redeemed as rewards voucher or AIRMILES.
In instances where there are disputed or reversed fuel transactions, a “rebate reversal” will be posted and adjusted from the fuel rebate balance accordingly.
Your free Php 500 worth of Phoenix Fuels as welcome gift will be credited to you, the Principal cardholder, when you use your Phoenix RCBC Bankard Mastercard for a minimum (single or accumulated) fuel spend of Php 2,000 at participating Phoenix Fuel stations nationwide within 75 days from card issuance date.
Enjoy five percent (5%) discount on Phoenix Gasoline and Diesel Engine Oils (applies to 1-liter and 4-liter packs) when using your Phoenix RCBC Bankard Mastercard Credit Card at participating Phoenix Fuel Stations nationwide.
In the event that your vehicle is immobilized due to accident or breakdown, you may avail of a total of three (3) free towing and emergency assistance per year through Assist and Assistance Concept. Inc (A &A Concept). Coverage is labor cost for minor roadside repair up to Php 3,000 per event, per vehicle, and crane charges up to Php 10,000 per event excluding repair cost.
A&A Concept will also cover the service of changing flat tires, battery boosting, emergency fuel delivery (except fuel cost) and sending car locksmith. A&A Concept 24-hour Alarm Center Hotline numbers are (02) 822 3301 or (+63) 917 528 6180.
In cases of accidents, disablement or death, trust that your Phoenix RCBC Bankard Mastercard will have additional coverage for protection through Assist & Assistance Concept (A & A Concept). Coverage:
|DETAILS||AMOUNT (in Philippine Pesos)|
|Unprovoked Murder or Assault||Php10,000|
|Medical Reimbursement due to an accident||Php5,000|
|Emergency Room Treatment||Php3,000|
|Burial Benefit due to accidental Death and unprovoked murder or assault||Php5,000|
For claims, call A&A Concept 24/7 hotline number at (02) 822 3301 or (+63) 917 528 6180. *The Free Towing & Roadside Assistance and Free Accident Insurance are privileges provided by Phoenix Petroleum Philippines Incorporated in partnership with Assist & Assistance Concept, Inc. (“A & A CONCEPT”).
|Spend Requirement to Earn 1 Reward Point||Php125 (All establishment)
Php250 (Fast BillsPay)
|Rewards Points Needed||1 = Php1|
|Rewards Options||— Shopping Voucher
— Credit to RCBC Bankard account
Conversion rate of four (4) Rewards Points = One (1) Mabuhay Mile/GetGo Point/Asia Mile/BIG Point
The Phoenix RCBC Bankard Mastercard Credit Card Free Towing and Emergency Roadside Assistance is available to Phoenix RCBC Bankard Principal Cardholders (“cardholder) whose accounts are active and in good credit standing. The Cardholder may call Assist & Assistance Concept, Inc. (“A & A CONCEPT”) 24-hour Alarm Center 24/7 at 02-822-3301 or 0917-528-6180 in the event that the vehicle named after the cardholder is immobilized due to accident or breakdown.
A&A Concept shall provide the following information services to the cardholders:
24/7 Traffic information and Road Conditions (within Metro Manila)
Location/Vicinity Information (within Metro Manila)
Location of the nearest Phoenix Stations
Emergency Numbers: Police, Fire, Hospital, etc
Breaking News (ABS-CBN, GMA, CNN)
The Cardholder may avail a total of 3 free towing and emergency assistance per year with a labor cost for minor roadside repair up to maximum of P3,000 per event per vehicle, and crane charges up to P10,000 per event excluding repair cost of the named vehicle.
A & A Concept will also cover the service of changing flat tires, battery boosting, emergency fuel delivery (except fuel cost) and sending car locksmith.
In case of vehicle breakdown or an accident, A & A Concept will provide the following services:
1) Hotel Accommodation – The Cardholder may avail a maximum of P2,000 Hotel Accommodation one event per year.
2) Return of the Driver– A & A Concept shall assist in arranging for the driver to be returned home and shall reimburse the member up to the amount of P2,000 for the cost of the transportation, one event per year
3) Continuation of Journey– The member can request from A & A Concept for a service vehicle or transportation to bring the member or driver to his original destination. A & A Concept shall shoulder the cost of providing a service vehicle or transportation up to the amount of P2,000 for a maximum of one event per year.
Items 1 to 3 above are subject to the following conditions:
(a) A breakdown or accident occurs at least 45 kilometers away from Cardholder’s usual place of residence;
(b) As a result of the accident or breakdown, the vehicle requires towing service to the nearest service center in the area;
(c) The named vehicle cannot be repaired within 48 hours, and
(d) A & A CONCEPT is unable to dispatch a tow truck vehicle within 6 hours from time of advised of breakdown.
4) Ambulance Assistance- The member may request A & A Concept to assist in dispatching an ambulance which is subject to availability, geographical limitations, weather & traffic conditions. (Cost of ambulance shall be borne by the member)
5) Hospital Admission- When member is required to be hospitalized due to accident A & A Concept will assist in arranging for his hospital admission. (Cost of charges shall be borne by the member)
6) Emergency Message Relay- A & A Concept shall endeavor to keep the member’s next of kin, or such person as selected by the member, informed through the most effective means available.
7) Directory Assistance- A & A Concept may provide the contact details of LTO, MMDA & PNP.
8) Legal Assistance- A & A Concept shall assist the member to seek for legal assistance related to vehicular accidents or insurance claims. (Cost of charges shall be borne by the member)
The assistance services to be provided are nationwide within the Philippines except of Lanao Del Norte, Lanao Del Sur, North Cotabato, South Cotabato, Zamboanga Del Norte, Maguindanao, Sultan Kudarat, Sulu, Tawi-tawi and Basilan.
A & A Concept will not be liable to provide free towing and roadside assistance that arises directly or indirectly from:
a. The vehicle exceeds 3,500 kilograms in weight.
b. The vehicle is more than 10 years old.
c. Used as a public transport of persons and merchandise except GRAB & UBER. (must be for Cardholder’s personal, social and pleasure use only)
d. If the Cardholder or driver who drives the vehicle is without driver’s license.
e. Services rendered to the vehicle were not coordinated with A & A Concept.
f. If the vehicle has been modified against government regulations such as (rally & racing, etc.)
g. Towing from holding facility to another service center.
h. If the named vehicle for towing is at “0” kilometer (breakdown must be in roadside cases only not from the residence).
i. Fraudulent acts by any Cardholder or any other person entitled to the services.
j. Consequential losses of any kind.
k. Extraordinary phenomena such as floods, earthquakes, volcanic eruptions, unusual cyclone storms, falling astral bodies, or meteorites.
l. Terrorism, mutinies, or riots.
m. Actions by the armed forces, or security forces, or other organizations.
n. Nuclear radioactivity.
o. Deliberate acts of the Beneficiary.
p. The rescue of persons on mountains or in seas, deserts or chasms
q.Illnesses or pathological states produced by voluntary consumption of alcohol, drugs, toxic substances, narcotics, or medicines acquired without medical prescription.
r.. Suicide or attempted suicide or mental illness.
If the Cardholder paid for any service covered under the program because of A&A Concept’s inability to render the required service for a justifiable reason, the Cardholder may reimburse the service charges subject to the coverage limit following the reimbursement process below:
Cardholder calls A&A Concept Alarm Center for assistance.
Cardholder advises why he/she can no longer wait for the A&A Concept roadside assistance provider (e.g., MMDA towing zone, traffic obstruction, high risk location, member figured in an accident and member has to be hospitalized, etc.)
3.A&A Concept confirms Cardholder’s call and acknowledges use of non-accredited provider. A&A Concept will provide Case File Number to the Cardholder that will serve as a reference number.
Cardholder obtains the Official Receipt for roadside assistance rendered by the Service Provider.
Submits the following to A&A Concept:
Letter requesting for reimbursement indicating the following details:
1) Name of Cardholder /Caller
2) Plate No. of registered vehicle
3) Date and Time of Event
4) Case File No. / Reference No.
b. Original Official Receipt of service provider
Note: Cardholder is given a maximum of 60 days from the date of event to submit the requirements stated above, after which request for reimbursement will no longer be entertained.
A&A Concept releases the reimbursement 15 days from receipt of Request for Reimbursement and complete requirements. Payment will be via check under the Cardholder’s name. For provincial cases, reimbursement may be deposited to the Cardholder’s bank account.
PERSONAL ACCIDENT INSURANCE
Amount (in Philippine Pesos)
Unprovoked Murder or Assault
Medical Reimbursement due to an accident
Emergency Room Treatment
Burial Benefit due to accidental Death and unprovoked murder or assault
Death or disablement or bodily injury, occasioned or happening through:
War, invasion, act of foreign enemy, hostilities (whether war be declared or not)- civil war, rebellion, revolution, insurrection, martial law, military or usurped power or attempts at usurpation of power.
Suicide- the act of killing yourself intentionally, or a person who has done this Attempted Suicide- is an attempt where a person tries to commit suicide but survives.
Poison or any poisonous substance accidentally or otherwise taken, administered, absorbed or inhaled during addiction and the like.
Earthquake, Volcanic eruption or Tidal Wave.
Employment of engaging in the following occupation: Detective, Secret Service, Law enforcing agent/military personnel
Any weapon or instrument employing atomic fission, radioactive force, whether in time of peace or war.
Performing or attempting the performance of an unlawful act.
Engaging or performing any exhaustively physical, extraneous or hazardous activities.
Death or disablement or bodily injury, occurring whilst the insured is traveling in an aircraft
Death or disablement or bodily injury while riding or operating on any motorized two-wheel vehicle.
Death or disablement or bodily injury consequent upon the insured engaging in hunting, racing of all kinds,
Death or disablement or bodily injury occasioned by or happening through any form of illness, diseases, disabilities.
Death, disablement or bodily injury whilst attempting to do or doing an illegal activities or operation.
Acts of Nature.
Persons below the age of 18 or over 65 years.
➢ Cardholder or his beneficiary to call A&A Concept 24/7 Hotline Number 02-822-3301 or 0917-528-6180 to process their claim request.
➢ Submit requirements to A&A Concept .
➢ A&A Concept to communicate to Insurance Provider for Claims Scrutiny.
➢ A&A Concept to provide Cardholder feedback from Insurance provider on the following:
Status and turnaround time of the claim
Additional requirements or clarifications
Payment to Cardholder
EMV Chip Technology
Enjoy the benefit of the chip technology that will help increase security and reduce fraud.
Mastercard® Automatic Billing Updater
Keeps your card information updated for automatic payments whenever you are issued a new card.
Free Travel Insurance & Purchase Protection
Get the assurance and protection you need when travelling abroad.
Access to World-Class Airport Lounges
Enjoy the comfort and luxury of world- class airport lounges while waiting for your flight.
Choose the right RCBC Bankard credit card for you.
Accomplish the online application form, submit documentary requirements and digitally verify yourself.
We’ll get in touch with you to verify some information on your application.
You will get a notification once your card is on its way to you!
You can also apply for an RCBC Bankard credit card at any RCBC branch or RCBC Bankard sales booths.
Requirements for Employees