Advisory on Changes in our Hotline Numbers

In compliance with the directive of the NTC, telephone numbers in Greater Metro Manila will move to an 8-digit format. The assigned identifier to our telco operator, PLDT, is 8.

Starting October 6, 2019, RCBC Bankard Customer Service Hotline numbers will be updated as follows:

 

FROM

TO

Customer Service Hotline

888-1888

8888-1888

Customer Service Hotline for Platinum, Infinite, World Cardholders

888-1883

8888-1883

Customer Service Hotline for AirAsia Credit Cardholders

888-1818

8888-1818

Customer Service Hotline for Corporate Cardholders

888-1808

8888-1808

In line with the implementation, we will not be able to process calls on October 6 from 12 MN to 5:59 AM. During said time, should you have urgent concerns, you may reach us through our temporary number 0961-3267784.