RCBC and Bankard, Inc. are jointly committed to ensure the protection of your privacy every time you visit this website. Whether you are an existing customer or simply someone interested to know more about our products, we guarantee that your online security will be topmost in our minds. Unless we are required by law, we will keep in strictest confidence any information you may provide us.
Rest assured we will only collect information that you submit to us voluntarily through our contact numbers and email address. This information will then be forwarded to the Customer Service Group for proper processing.
You have our assurance that any information you communicate to us is protected. Our system has put in place all the required technology to prevent unauthorized users from accessing our data.
Emails and Inquiries
Inquiries sent through our website will be stored in a secured system environment.
By their very nature, emails are never entirely safe. Thus, we will never include confidential account information via email. When necessary for the proper maintenance of your account, we will be asking a Customer Service Representative to get in touch with you directly. We will never ask for account numbers, passwords, credit card numbers or other personal information through email nor ask you to confirm any such information by clicking on a link in an email. Should you happen to receive an email containing a purported link to our website, asking you to provide or confirm confidential information, kindly ignore this and do not attempt to access the link to get to our site. Theselinks may be fraudulent and may link you to a spoofed site that could send all information you enter to the hacker who designed the site. Please be vigilant.